FAQs

Our community gets to come together for fun occasions and gain opportunities to engage with people who can ultimately pay them for their talents and be around like-minded individuals who are trying to grow their causes to gain the resources needed for themselves to become who they are and get to where they want to be.

We create an opportunity for brand recognition, engagement, and retention for current employees, leading to new talents or support for the causes they represent. Businesses need creators, artists, innovators, and employees, and our experiences represent an opportunity for companies to engage in nonconforming/non-corporate environments that cultivate personal connections.

We want a platform that brings people (artists, entrepreneurs, creators, and employers) together in nonconforming/nontraditional ways to help them gain the resources needed for themselves and everyone else to become who they are and get to where they want to be.

A physical space where we can produce experiences for our supporters and partners to collaborate and gain the necessary resources to grow their respective causes.

We are in the growth phase of gaining a following, creating a community, collecting information on our audience to engage continuously, and building relationships with corporate sponsors who can benefit from our audience.

You can support us for free by attending our free events, reading and sharing the stories we write, following us on Instagram and LinkedIn, subscribing to our YouTube channel, and sharing our social media and YouTube posts with your followers.

You can support us financially by sponsoring our events, attending paid ticketed events, purchasing merchandise, and streaming our music on all platforms.

Orders typically ship within 3-5 business days. Once you place an order, it cannot be modified or canceled. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order ships.

Please note we do not ship on weekends, holidays, or when the shop is closed.

We are unable to ship to PO box, APO, or FPO Addresses.

Shipping is complimentary on all U.S. orders of $100 or more.

All international orders are shipped delivery duties unpaid (DDU). Customs, duties, and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

LOFE is not liable for any missing or stolen packages. Please ensure to make claims regarding a misplaced item with the shipping carrier.

If you are not completely satisfied with your purchase, you can return purchases within 14 days of delivery. We are unable to accept returns after this time frame. The returned item(s) must be in new, unworn condition with tags still attached, original packaging, and free of damage. A customer's initial shipping costs are nonrefundable, and returning merchandise is at your own expense.

Once item(s) are received and inspected, we will issue a refund for the returned item(s). Please allow 7-10 business days for the refund to reflect in your account. If an exchange is desirable, the customer will be required to initiate a refund request and purchase the desired item. We are not responsible for the risk of loss or damage during return shipment.

To initiate a return, contact support@lofe.us and include your order number and reason for a return request. Packages sent without first contacting us will not be accepted.